Error code: 20011 | Questionmark

Error code: 20011

Error

20011: INVALID_Q2G_FILE  

Description

An invalid Questionmark to Go file was found.

Troubleshooting

The following table provides a list of possible causes and solutions:

Cause Solution

Invalid entries were found in the Questionmark to Go file.

Ensure that player version is compatible with Questionmark.

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

If you still can't find a resolution, please contact Questionmark Technical Support with details of your problem.