Error code: 50309 | Questionmark

Error code: 50309

Error

50309: CustomerPipDirUnspecified

Description

The PIP file directory for the customer is not specified. Please check the system configuration.

Troubleshooting

The following table provides a list of possible causes and solutions:

Cause Solution
The PIP file directory is not specified.  Specify the PIP file directory. 

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.

Questionmark participants should contact their Questionmark administrator for assistance.