Error code: 50324 | Questionmark

Error code: 50324

Error

50324: UnrecognisedCustomerID

Description

An unrecognised customer ID was found.

Troubleshooting

The following table provides a list of possible causes and solutions:

Cause Solution
An invalid customer ID was entered. Enter a valid customer ID.

Finding more information

Visit our Knowledge Base and collection of product and best practice guides for detailed information on all aspects of using Questionmark.

The Knowledge Base contains advice on resolving issues.

Questionmark administrators should refer to the log files and contact Questionmark Technical Support with details of the issue if further assistance is required.

Questionmark participants should contact their Questionmark administrator for assistance.